Tiburon has held eighteen prior CEO Summits, with the first CEO Summit taking place in July 2001. Tiburon CEO Summits will continue to be held semi-annually. Details of Tiburon CEO Summits XVIII is below; for details of earlier Summits click here: 2008-2009, 2006-2007, 2004-2005, & 2001-2003.
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Tiburon CEO Summit XVIII: April 14-15, 2010
Tiburon CEO Summit XVIII was held April 14-15, 2010 at the Ritz Carlton Hotel in Battery Park in New York, NY. The Summit started at 7:45am on Wednesday, April 14, 2010, included a networking dinner that evening at Delmonico's Restaurant, & concluded at 1:30pm on Thursday, April 15, 2010. Almost 150 senior industry executives took two days out of their busy schedules to participate. In addition to Chip Roame (Managing Principal, Tiburon Strategic Advisors), guest speakers included Ed Bernard (Vice Chairman, T. Rowe Price Group), Abby Cohen (President, Global Markets Institute, Goldman Sachs Group), Steve Forbes (CEO, Forbes Media), Jim McCool (Executive Vice President, The Charles Schwab Corporation), Jonathan Steinberg (CEO, Wisdom Tree Investments), David Tittsworth (Executive Director, Investment Adviser Association), & Fred Tomczyk (CEO, TD Ameritrade). Tiburon CEO Summit XVIII also featured three general session panels spread over two days, including the Ask the Stock Analysts panel, the Ask the Reporters panel, & the Ask the Consumers panel, as well as five concurrent break-out sessions that took place at lunch on April 14, 2010.
Tiburon CEO Summit XVIII Attendees
Attendees
Tiburon CEO Summit XVIII had 140 Tiburon client attendees, including:
Dick Hoey (Chief Economist, The Bank of New York Mellon Corporation)
John Iachello (CEO, Brokerage Clearing & Operations, Ameriprise Financial)
Brian Jacobs (Chief Commercial Officer, Hatteras Funds, Hatteras Investment Partners)
Dwight Jacobsen (Executive Vice President, Intermediary Distribution, MSBC Securities Corporation, The Dreyfus Corporation, The Bank of New York Mellon Corporation)
Bryce James (President, Smart Portfolios)
David Jobson (Executive Vice President, Product Development & Analytics, US Retail, Allianz Global Investors, Allianz)
David Johnson (Partner, Harpeth Partners)
Tom Johnson (Business Head, Business Development, Retirement Income Security Products, New York Life)
Jamie Kase (Executive Vice President, Global Sales & Marketing, State Street Global Advisors, State Street Corporation)
Mark Katzelnick (Chief Operations Officer, National Financial Services, Fidelity Investments)
Mike Kim (Investment Management Firms Analyst, Sandler, O’Neill, & Partners)
Rob Klapprodt (President, Vestmark Software, Vestmark)
Jeff Lancaster (Principal, Bingham, Osborn, & Scarborough, Boston Private Financial Holdings)
Randal Langdon (President, Lindner Capital Advisors)
Bruce Lavine (President, Wisdom Tree Investments)
Chuck Lewis (CEO, My Vest Corporation & Personal Capital Corporation)
Sarah Libbey (President, Fidelity Charitable Gift Fund, Fidelity Charitable Services, Fidelity Investments)
Bob Lindner (CEO, Lindner Capital Advisors)
Julie Littlechild (CEO, Advisor Impact)
Jeff Lovell (Chairman, Lovell Minnick Partners)
Joe Luby (CEO, Jagen Funds, Jagen Investments)
John Lunny (CEO, Vestmark)
Tom Lydon (President, Global Trends Investments)
Frank Maiorano (CEO, Trust Company of America)
Doug Mangini (Chief Operating Officer, Retail & Intermediary Business, Morgan Stanley Investment Management, Morgan Stanley, Mitsubishi UFJ Financial Group)
George McClelland (Vice Chairman, F-Squared Investments)
Jim McCool (Executive Vice President, Schwab Institutional Services, The Charles Schwab Corporation)
George Riedel (Business Head, Intermediary Distribution, Third-Party Distribution, T. Rowe Price Group)
Neal Ringquist (President, Advisor Software)
Tony Rochte (Senior Managing Director, US Sales, Client Service, & Strategy, Intermediary Business Group, State Street Global Advisors, State Street Corporation)
Jim Ross (Senior Managing Director, Intermediary Business Group, State Street Global Advisors, State Street Corporation)
Bill Salus (Chief Business Development Officer, PNC Global Investment Servicing, The Bank of New York Mellon Corporation)
Tom Sholes (Executive Vice President, Strategic Planning & Global Product Management, PNC Global Investment Servicing, The Bank of New York Mellon Corporation)
Luciano Siracusano (Chief Investment Strategist, Wisdom Tree Investments)
Tiburon CEO Summit XVIII Welcome, Brief Introductions, & Agenda Highlights
Mr. Roame welcomed Tiburon CEO Summit XVIII attendees, provided a brief introduction of the firm and the vision behind the CEO Summits, & then highlighted the agenda for Tiburon CEO Summit XVIII:
Tiburon Strategic Advisors maintains a focus on corporate-level strategy:
Serve senior executives only at financial services companies
Publish series of 62 off-the-shelf research reports ($5,000 each; $25,000 for access to all reports for all employees for one year)
Host semi-annual Tiburon CEO Summits
According to Tiburon CEO Summit attendee feedback forms collected, the most recent Tiburon CEO Summit (XVII) scored a record-high 9.2 out of 10.0 on overall satisfaction, with one speaker, Pete Kight of Fiserv Corporation, tying the all-time high score of 9.3 out of 10.0
Tiburon CEO Summit XVIII included a White House Briefing Room style media facility
Tiburon CEO Summit XVIII had 16 sessions, including Chip Roame's Tiburon presentations, seven guest speakers, a choice of five break-out sessions, three general session panels, & two terrific social events
Tiburon CEO Summit XVIII had 160 confirmed client attendees, with over one-third of them being first time attendees
Tiburon CEO Summit XVIII had 12 past & future speakers in attendance
The Future of Advice: Top Five Themes from Tiburon Client Project Requests
Mr. Roame then provided a backdrop for his Future of Advice opening keynote presentation by highlighting recent client project request topics, including significant consumer changes, a new regulatory regime, accelerating product & channel shifts, a return to tactical basics, & abundant financial services investment opportunities:
Significant Consumer Changes
Consumer household net worth fell $11.5 trillion in 2008 to $51.5 trillion before recovering partially to $54.2 trillion in 2009
Consumer household net worth increased to $54 trillion due to an increase of $2 trillion in investable & retirement plan assets
Consumer households’ equity in their homes fell to 38% in 2009, the lowest level since records have been kept
The number of consumer households with over $1.0 million net worth dropped 27% in 2008 but recovered to 7.8 million in 2009
The US personal savings rate has been decreasing in recent years, but increased to 2.9% in 2008, 4.3% in 2009, and 6.0% in early 2010, as consumers have become more conservative
New Regulatory Regime
Health care reform
Financial services reform
Systemic risk
Three-tier bank regulation
Consumer Financial Protection Agency
Derivatives regulation
Broker/dealer & RIA harmonization
Fiduciary issue
Role of non-fiduciary commission salesman
SEC support?
Accelerating Product & Channel Shifts
Products shifts worth watching include those in mutual funds, bonds & bond mutual funds, target date mutual funds (alive and well), indexing, ETfs, non-correlated strategies (hedge funds), & guarantees. Specifically, details include:
Mutual funds had a 52 week streak of net inflows, topping out at $54 billion in last month
Bond mutual funds dominated inflows in 2009, taking in over $400 billion, while money market funds had outflows of $300 billion
Traditional long-only active high-fee investing strategies may give way to investing in etfs & low cost mutual funds, guaranteed products, & hedge funds & hedge fund like products
Exchange traded fund assets declined from $608 billion to $578 billion in 2008 but rebounded in 2009 to $782 billion
Hedge fund assets fell to $1.3 trillion in 2008 but recovered to surpass their 2007 high, now at $1.9 trillion
Channel shifts worth watching include those amongst financial advisors (wirehouses, break-away brokers, independent broker/dealers, & fee-based financial advisors (RIAs)), institutional markets, & international markets. Specifically, details include:
Perspective is required regarding the rush of break-away brokers…
A $200 billion move would boost the independent advisors market by 10%
Traditional full-service brokerage firms & banks are losing share to independent financial advisors & discount brokers
Return to Tactical Basics
FSI/FA Sales & Marketing (client service)
Retention
Aging clients
Client referrals
FSI/FA Staffing & Compensation
325,000 financial services industry job losses
Compensation rules for TARP players
Hedge fund compensation
Employee morale
FSI/FA Technology & Outsourcing
Rapidly changing technology
Technology outsourcing
One financial advisor recognized the importance of client communications
Many financial advisors have event built their businesses around outsourcing models
Amazing FDIC assisted deals for private equity funds
Insurance companies
Mutual fund companies
FA M&A
RIAs & IBD reps aging
Employee economics do not work for large firms
Lift outs
FSI Private Equity
Lack of debt
FSI IPOs
Coming soon
Retail banks will be the most aggressive acquirers because they are the largest institutions…
Five financial services institutions collectively raised $22 billion, showing that the IPO market is opening up, especially in Asia!
Guest Speaker Presentation Highlights
Tiburon CEO Summit was held April 14-15, 2010 at the Ritz Carlton Hotel in New York, NY. There were over twenty planned sessions. Along with Tiburon's Managing Principal Chip Roame, guest speakers included Ed Bernard (Vice Chairman, T. Rowe Price Group), Abby Cohen (President, Global Markets Institute, Goldman Sachs Group), Steve Forbes (CEO, Forbes Media), Jim McCool (Executive Vice President, The Charles Schwab Corporation), Jonathan Steinberg (CEO, Wisdom Tree Investments), David Tittsworth (Executive Director, Investment Adviser Association), & Fred Tomczyk (CEO, TD Ameritrade).
CEO Summit XVIII
Guest Speaker
Ed Bernard
(Vice Chairman, T. Rowe Price Group)
Ed Bernard (Vice Chairman, T. Rowe Price Group)
Ed Bernard has served as vice chairman of the board of directors of T. Rowe Price Group since 2007, is a member of the firm's management committee, & chairman of the T. Rowe Price Mutual Funds. He oversees the firm's distribution, client service, technology, operations, & communications activities.
Mr. Bernard has over 20 years of experience in the investment management industry, all of which have been with T. Rowe Price Group. In addition to his responsibilities at T. Rowe Price Group, he serves as chairman of the board of governors of the Investment Company Institute, the national trade association for the mutual fund industry. Prior to joining T. Rowe Price, Mr. Bernard worked for a large direct marketing company.
Mr. Bernard utilized his experience in distribution, client service, technology, & communications to address how his firm plans to compete in the new economy, including highlighting the importance of maintaining client focus & concentrating on simplified product offerings. Mr. Bernard said, “if you’re going to be competitive and add value, you’re going to have to pick your spots”. Mr. Bernard went on to say “the target date fund is the closest thing I’ve seen to a silver bullet.”
CEO Summit XVIII
Guest Speaker
Abby Cohen
(President, Global Markets Group, Goldman Sachs Group)
Abby Cohen (President, Global Markets Institute, Goldman Sachs Group)
Abby Joseph Cohen is senior investment strategist and president of the Global Markets Institute at Goldman Sachs Group. Ms. Cohen joined Goldman Sachs in 1990, having specialized in quantitative strategy & economics at other major financial firms. She began her career as an economist at the Federal Reserve Board in Washington, DC.
Ms. Cohen’s extracurricular activities focus on education and public policy. She is the chair of the board of trustees of the Jewish Theological Seminary. She also serves as a presidential councillor at Cornell University and on the boards of the Weill Cornell Medical College & the Brookings Institution. She previously served as chair of the board of the Chartered Financial Analyst Institute, from which she received the Distinguished Service Award. Ms. Cohen is an advisor to the investment committees of Cornell University and Major League Baseball. She is on the national board of the Smithsonian Institution and is a member of the Council on Foreign Relations. She is a frequent guest lecturer at several universities & graduate schools of business. Ms. Cohen holds degrees in economics from Cornell University and The George Washington University. She has received three honorary doctorates, including one in engineering. She has been recognized as a leader in US portfolio strategy for more than 15 years, and was previously ranked No. 1 by Institutional Investor magazine and Greenwich Associates. Her career is the subject of a Harvard Business School case study and a Business Week cover story. She has been honored by many groups, including the Financial Women’s Association, New York Stock Exchange, the Wall Street Week Hall of Fame and leading financial publications.
Ms. Cohen utilized her 25 years of experience as a highly regarded economist and strategist to share her views on the future of investing, both how it has been affected by recent financial services industry events and how proposed new regulations might affect it moving forward. Ms. Cohen said “we do believe that not all of the problems that led to the credit crisis have been resolved.” Ms. Cohen, however, provided a positive outlook for the economy and markets citing “70%, the vast majority, of companies are increasing IT spending.”
CEO Summit XVIII
Guest Speaker
Steve Forbes
(CEO, Forbes Media)
Steve Forbes (CEO, Forbes Media)
Steve Forbes has served as CEO of Forbes Media and Forbes Magazine since 1990. Since he assumed his position, Forbes Media has launched several businesses, including Forbes FYI & Forbes Global, the firm's international publication.
Prior to assuming his current position at Forbes Media, Mr. Forbes served as chairman of the Board of International Broadcasting for Ronald Reagan, overseeing the operations of Radio Free Europe & Radio Liberty, broadcasting behind the Iron Curtain. He has twice campaigned for the Republican nomination for the presidency of the United States, in 1996 and again in 2000.
Mr. Forbes shared his perspectives on operating a multinational media corporation and some of the new challenges he faces. He addressed some of the foundations of his business that have brought him such success. He discussed the new regulatory regime from his own perspective as one inside the circle, and outlined key points that industry leaders are weary of moving forward. Mr. Forbes said, “you don’t succeed in the free market unless you meet the needs of the people.” Mr. Forbes went on to cite Austrian economist Joseph Schumpeter’s ideas on creative destruction by suggesting that “most people are much happier with the creative part than about the destruction”.
CEO Summit XVIII
Guest Speaker
Jim McCool
(Executive Vice President, The Charles Schwab Corporation)
Jim McCool (Executive Vice President, The Charles Schwab Corporation)
Jim McCool has served as executive vice president of The Charles Schwab Corporation since 2006. Mr. McCool currently oversees Schwab's Institutional Services business with combined assets under management of $850 billion, serving independent investment advisors, corporate clients, & their employees. Schwab Institutional Services provides custodial, operational, practice management, & trading support for more than 6,000 independent investment advisory firms that serve 1.9 million individual clients with $590 billion assets under management Schwab Institutional also provides corporate retirement and brokerage services, either directly to companies or through third party administrators. These services include employer-sponsored retirement plans, stock plans, & corporate brokerage services, in addition to recordkeeping, trustee, & custodial services. Mr. McCool also oversees Schwab’s investment-only sales and mutual fund clearing businesses.
A 25-year veteran of the financial services industry, Mr. McCool began his career in the retirement plan servicing industry in 1984 and helped establish The Hampton Company, which became a wholly owned subsidiary of The Charles Schwab Corporation in 1995.
Mr. McCool addressed developments in two of Schwab’s fastest growing businesses, independent financial advisors & retirement plans. He focused specifically on the changing landscape for financial advisors and new challenges in the 401K industry, discussing the shifts in products & client focus. Mr. McCool referred to many of what he called “head fakes in the 401K industry.” Mr. McCool went on to address a question about insurance products in retirement plans by saying that “annuities are a solution to a problem that participants don’t know they have.”
CEO Summit XVIII
Guest Speaker
Jonathan Steinberg
(CEO, Wisdom Tree Investments)
Jonathan Steinberg (CEO, Wisdom Tree Investments)
Jonathan Steinberg has served as CEO of WisdomTree Investments since 2004. He is responsible for the overall management of the firm, including overseeing the company’s strategic growth initiatives. WisdomTree is an innovative ETF sponsor and asset manager with equity and currency income ETFs covering the domestic, developed, & emerging markets.
Prior to establishing WisdomTree, Mr. Steinberg founded and served as CEO of Individual Investor Group. From 1998 to 2004, he held the role of editor-in-chief of Individual Investor and Ticker magazines. Prior to those endeavors, Mr. Steinberg was a mergers & acquisitions analyst at The Bear Stearns Companies.
Mr. Steinberg addressed his experience in the exchange-traded fund business and its significance as one of the fastest-growing segments of the asset management industry. As a leader in the industry, he offered insights into his firm's model and also offered insights into his firm's strategic initiatives going forward. Mr. Steinberg said, “I believe that structure matters”. Mr. Steinberg went on to say “I believe that investment advisors and their clients have never been less satisfied.”
CEO Summit XVIII
Guest Speaker
David Tittsworth
(Executive Director, Investment Adviser Association)
David Tittsworth (Executive Director, Investment Adviser Association)
David Tittsworth has served as executive director of the Investment Adviser Association since 1996. He is responsible for the management of the non-profit organization dedicated to serving & representing the interests of SEC-registered investment advisory firms. Based in Washington, DC, his firm engages in numerous advocacy, compliance, & educational services on behalf of its membership.
Prior to assuming his current position, Mr. Tittsworth served as counsel of the house committee on energy & commerce. Prior to that he was a partner at government relations firm Chambers, Conlon, & Hartwell. Mr. Tittsworth has served in Washington, DC, almost continuously, since 1987, including stints on the house budget committee and as senior counsel to the house subcomittee on transportation, trade, & hazardous materials.
Mr. Tittsworth addressed US regulatory reform and what it means for investment advisers. Specifically, his comments addressed the six pillars of regulatory reform, the meaning of the fiduciary term, the SEC as a body, the concept of self-regulating organizations, & next steps currently being considered by regulators. Mr. Tittsworth said, “FINRA is actively lobbying to expand its turf.” In relation to the fiduciary standard Mr. Tittsworth went on to say, “don’t weaken or water down the Advisors Act fiduciary duty."
CEO Summit XVIII
Guest Speaker
Fred Tomczyk
(CEO, TD Ameritrade)
Fred Tomczyk (CEO, TD Ameritrade)
Fred Tomczyk has served as president and CEO of TD Ameritrade since 2008 and previously served as the company’s chief operating officer. His involvement with the company goes back more than five years as he helped to shape the Ameritrade & TD Waterhouse merger and later served on the board of directors. Today, Mr. Tomczyk oversees the management of the firm and progress made toward its strategic objectives: to maintain a leadership position in the trading business and to continue growing as an asset gatherer.
Prior to assuming his current position, Mr. Tomczyk served as vice chairman of corporate operations for TD Bank Financial Group. Prior to that role, Mr. Tomczyk's positions at TD Bank Financial Group included executive vice president of core banking & wealth management, as well as executive vice president of retail distribution, where he led the branch networks of TD Bank and Canada Trust through the merger to become TD Canada Trust. Prior to joining Canada Trust, Mr. Tomczyk served as CEO of London Life.
Mr. Tomczyk discussed the challenges that he faces in pursuing his strategic objectives and managing TD Ameritrade for long-term growth, despite difficult economic & market environments. He also reviewed his learnings from mergers & acquisitions and discussed the future of such for his firm, given its relatively strong standing within the industry. Mr. Tomczyk said, “we are open minded about acquisitions, but they have to make strategic and financial sense.” When specifically asked about acquiring a major online competitor, Mr. Tomczyk went on to say “he wouldn’t rule it out,” but cited balance sheet issues as being of concern.
Prior Tiburon CEO Summits
As noted above, details on prior CEO Summits are also available here: