*******************************************************************************

Tiburon Managing Principal Chip Roame opens Tiburon CEO Summit XV by addressing the state of the financial services industry

Context Setting

Tiburon Strategic Advisors, a market research & strategy consulting firm serving a wide variety of financial institutions and investment managers, hosts a series of client-only CEO conferences called the Tiburon CEO Summits. Tiburon CEO Summit XV was held last week in San Francisco, CA. Over 100 senior industry executives took two days out of their busy schedules to participate. Tiburon Managing Principal Chip Roame opened CEO Summit XV by addressing the state of the financial services industry.

Tiburon & the Tiburon CEO Summits Vision & History

Mr. Roame outlined Tiburon's core businesses, offered a brief overview of the vision behind the Tiburon CEO Summits, & thanked the Tiburon CEO Summit XV sponsors:

  • Tiburon's core businesses include Research Reports & Research Report Access Program, Market Seminars & Conference Speeches, Market Research & Strategy Consulting Projects, & Advisory Board Roles
    • Tiburon manages its research in terms of Power Point pages created & added to it's expanding library of knowledge, including mutual funds distribution, separately managed account programs, alternative investments, wealth management services, insurance products, banking services, the fee-based financial advisor market, the CPA firm market, the family office market, & various international markets
    • Mr. Roame suggested that Tiburon executes projects from a top down perspective, working closely with its clients' top executives
    • While only serving financial services clients, Tiburon's clients also include technology companies that serve financial services companies, other consulting firms in need of financial services industry research, venture capital & private equity firms investing in financial services companies, & governments, trade groups, & conference companies. Mr. Roame presents at dozens of board meetings each year
  • Tiburon's CEO Summits were created in 2001 after Mr. Roame noted the lack of CEO-level interaction across traditional industry lines and yet saw the consistency of issues being addressed by these same executives
    • Tiburon's CEO Summits have evolved from a just a handful of industry colleagues meeting in Tiburon to 100+ CEO-level Tiburon clients attending two day conferences at the Ritz Carlton Hotel in San Francisco, CA & New York, NY
    • Mr. Roame reiterated the two themes of all Tiburon CEO Summits - Challenging Conventional Wisdom & Maintaining a Consumer Orientation
  • Mr. Roame thanked the Tiburon CEO Summit XV sponsors, including Advanced Equities Financial Corporation, Advisor Software, Broadridge Financial Solutions, Dunham & Associates (Dunham Funds), Envestnet Asset Management, Fidelity Investments (National Financial Services Corporation), Fiserv (Check Free Investment Services), Foliofn (Foliofn Institutional), Genworth Financial (Genworth Financial Wealth Management), JC Public Relations, State Street Corporation (State Street Global Advisors), TD Ameritrade (TD Ameritrade Institutional), The Bank of New York Mellon Corporation (Pershing Advisor Solutions), & The Charles Schwab Corporation (Schwab Institutional) whose financial support allow the CEO Summits to be held at the Ritz Carlton Hotel and attendance to be open to 100+ CEOs

Tiburon CEO Summit XV Agenda

Mr. Roame thanked the five terrific guest speakers, giving brief insights into each general session presentation to come, highlighted the general session panel discussions, & introduced three new features, including an expanded break-out session schedule, a current events (credit crisis) panel, & a Tiburon question & answer session:

  • Mr. Roame thanked the five terrific guest speakers, including Bruce Bond (CEO, Power Shares), Bill Hambrecht (CEO, WR Hambrecht + Company & Former CEO, Hambrecht & Quist), Norm Malo (CEO, National Financial Services Corporation), Joe Mansueto (CEO, Morningstar), & Andrew Rudd (CEO, Advisor Software; Chairman, Advisor Partners; & Former CEO, Barra) and offered insights into what each speaker would address, including the history & growth prospects of ETFs, an overview of the internal politics surrounding the Economic Stabilization Act, the changing landscape of distribution & clearing, including an overview of a new product, the interesting growth story of Morningstar, a company with broad exposure across the financial services industry, & interesting opportunities now presenting themselves in alternative investments, respectively
  • Mr. Roame then highlighted the set of three general session panel discussions with the Ask the Consumers Panel (Moderated by Dennis Clark, Advisor Partners) asking what consumers want from their financial advisors & institutions, the Ask the Advisors Panel (Moderated by Skip Schweiss, TD Ameritrade) considering product and sales & marketing trends, the use of technology, & succession planning issues, & the Ask the Manufacturers Panel (Moderated by Tim Armour, Janus Capital Group) addressing product & channel flows and new products under development
  • Mr. Roame took a moment here to thank the Tiburon CEO Planning Committee, including Tim Armour (Janus Capital Group), Dennis Clark (CEO, Advisor Partners), Tif Joyce (President, Joyce Financial Management), Tom Lydon (President, ETF Trends), Scott MacKillop (President, Frontier Asset Management), Kevin Malone (President, Greenrock Research), Skip Schweiss (President, TD Ameritrade Trust Company), & Gib Watson (CEO, Prima Capital Holdings)
  • Mr. Roame then discussed three new features of Tiburon CEO Summit XV:
    • Break-out sessions expanded from three to six sessions spread over two days
    • Because of today's relatively unique situation, a special current events panel was put on the agenda to address the credit crisis
    • A Tiburon question & answer session to discuss Tiburon research and/or moderate open discussion was added to open Day 2

The News: The Credit Crisis & the Upcoming Presidential Election

In a departure from past Tiburon CEO Summit Opening Keynote Presentations, Mr. Roame avoided a broad synopsis of the last six months of news to instead address the specific topic on everyone's mind: the news, including the credit crisis & the upcoming presidential election. Mr. Roame wasted no time in getting to the root causes & growing magnitude of the crisis, the effects on financial services industry giants, the response thus far, & a bigger picture perspective:

  • The root causes of the credit crisis included artificially low interest rates & the rapid growth in subprime mortgages, with outstanding subprime loans more than doubling from $600 billion in 2006 to $1.3 trillion in 2007
  • An amazing 41% of subprime mortgages were granted without full documentation, up from 22% in 1999, with Mr. Roame pointing out that these loan applications misstated income
  • Subprime & other non-prime mortgages account for over 90% of all resetting mortgages in 2007 & 2008
  • Hence, it is pretty easy to conclude that the intersection of adjustable rates & subprime mortgages was a disaster waiting to happen
  • Over one-quarter of subprime adjustable rate mortgages are now 90 days or more past due, up from 5% to 10% in 2002 to 2006
  • The GSEs became the big buyers of mortgages, purchasing almost two-thirds of mortgage originations, up from a low of 33% in 2006
  • Meanwhile, the commercial & investment banks transformed themselves into packagers of products, with collateralized debt obligations issuances increasing rapidly to $310 billion, up 100% since 2005
  • Hence, subprime write-offs have been staggering, led by those at UBS, Merrill Lynch, & Citigroup, with $37.1, $25.1, & $23.9 billion respectively
  • Mr. Roame noted that various observers blame consumers (misstated income), commercial banks (knowingly made bad loans), investment banks (over-leveraged), & the US government (did nothing) for the credit crisis ...
  • And said that the bailout strategy was established in March 2008 when Bear Stearns went under and Bernanke was quoted as saying the Federal Reserve action was "necessary to sustain the viability of the American financial system"
  • Lehman Brothers lost 80% of its value, falling from $28 billion to just $6 billion and causing big hits for Alliance Bernstein ($476 million) & other large shareholders
  • The failure of Washington Mutual was the largest bank collapse in United States history and Texas Pacific Group took a huge loss on its $2.0 billion investment made in April
  • Wachovia Corporation's value has sunk to an amazing low, even less than the $25 billion it had paid for Golden West Financial
  • The five largest US government bailouts have all been of financial services companies, including four this year,
  • Mr. Roame noted that there has been significant skepticism regarding giving more power to the government, with one past CEO Summit attendee saying "when you look at the quality of the people attracted to the Federal Reserve, I do not want them to have any more power"
  • The stock market has declined sharply in 2008, with the indices being down 30% to 38% at one point
  • While overall hedge funds have outperformed global markets in 2008, many large hedge funds have got clobbered
  • Mr. Roame presented a slide including logos of financial services firms brought down this year that could have easily made up the leaders board recently
  • There have been 760,000 jobs lost in 2008, the biggest loss since 2001
  • Mr. Roame reminded attendees that the bigger picture public policy issue here is the threat to baby boomers' ability to retire as the losses in real estate equity will challenge the liquidation
  • There were a few winners, including Bank of America Corporation, JP Morgan Chase, & Wells Fargo Corporation, as well as those consumers who use oil
  • Mr. Roame said that Senator Obama will be elected President in November, due in large part to the current economy, briefly mentioning the so-called Bradley effect as a possible obstacle to this eventuality
  • In keeping with the honest & balanced perspective adhered to at Tiburon CEO Summits, Mr. Roame reminded attendees that some had it even worse than any of us (Eliot Spitzer & OJ)

A Step Back: A Reminder About Fundamental Industry Trends

Mr. Roame then brought attention away from the immediate news noise and back to the long-term fundamental industry trends, presenting some high-level Tiburon research findings:

Fundamental Trends

  • US households control almost three-quarters of all investable assets, two-thirds of that invested via financial advisors
  • More than half of consumer households have less than $100,000 of investable assets, with 28% having less than $10,000
  • Baby boomers are not saving the traditional way, with negative savings starting in 2005 and continuing in 2006 & 2007
  • Only 2% of baby boomers will receive an inheritance of more than $100,000
  • Even more critical is the fact that more than half of 65 year old males will reach age 85 and over one-third will reach 90
  • Mr. Roame took a moment here to point out that the commonly held life expectancy of ~77 years is therefore meaningless, as it fails to take into account the fact that those who reach retirement age will out-live the projected retirement period and go broke
  • Baby boomers' pending retirement will drive more assets into the investable assets market

Products & Services

  • Mr. Roame mentioned the media noise surrounding the so-called next big thing, then pointed out that mutual funds are still the dominant investment product with $12 trillion AUM, giving an account of the daily telephone call he receives from reporters asking when ETFs will surpass mutual funds in AUM
  • Mr. Roame paused here to point out that perspective must be maintained when everybody is focusing on percentages, saying that his clients are generally "seeking dollars, not percentage points"
  • Mutual fund net flows still lead those of other investment products with $243 billion in 2007, more than hedge funds & ETFs with $195 billion & $151 billion, respectively
  • Packaged fee-account assets have grown substanially over the past eight years to over $1.5 trillion
  • The movement in the wirehouses is to unified managed accounts & broker wrap accounts
  • More broadly, the investment process is being polarized with twin growth patterns in both market-linked products & alternative investments
  • Exchange traded funds are the most significant product development since mutual funds in the 1940s, showing growth in excess of 30% year-to-year between 2002 & 2007, when assets reached $608 billion
  • US hedge funds assets under management have also grown significantly to almost $2.0 trillion
  • Mr. Roame said that if none of these invesments seems to work, one could start a winery like everyone else, showing that as of 2007, there are almost 6000 US wineries, almost three times as many as in 2000
  • 14% or 40 million Americans lack health care insurance
  • Annuities seem to be being misused, with 79% of annuities sales in 2006 really being existing policy transfers (1035 exchanges)

Markets & Distribution Channels

  • On the channel side captive brokers & retail banks have historically dominated control of consumer investable assets
  • But independent advisors collectively continue to outgrow the competition, growing at 18% annually between 1995 & 2007
  • Mr. Roame mentioned the many "experts" predicting the mass flood to independence, but said it is not happening, showing that only 2% of financial advisors are actually breaking away and describing a carousel of brokers moving within the wirehouses & other captive channels

Strategic Conclusions

  • Strategically, the independent broker/dealers have been in their second round of consolidation, with LPL, Advanced Equities, Ameriprise Financial & Securities America, & Ladenburg Thalmann having already made considerable acquisitions
  • Mr. Roame pointed to retail banks showing that they constitute nearly two-thirds of the financial services sector's market capitalization and hence will be the most frequent buyers
  • Although capital has gone scarce in private equity, financial services companies present a big opportunity and there may be many forced sellers
  • Organically, the biggest growth is in the fee-based financial advisors, with Schwab Institutional heading towards $1.0 trillion in about three years
  • Surprising to many, the discount brokers are also doing well, rapidly shifting to models of generating their revenues from advice
  • For product companies, it is worth noting that non-US mutual funds assets under management have surpassed those of US mutual funds, crossing the 50% threshhold in 2006 and continuing to increase market share

Semi-Annual Tiburon Broad (& Sometimes Risky) Predictions

After concluding his opening remarks on the state of the industry, Mr. Roame spent a few moments addressing what the next six months might hold:

  • Earnings season will be ugly; subprime write-offs will double in size
  • Obama will win
  • Stimulation plans will accelerate in early 2009 with the Democrats controlling all of Washington (and the media)
  • ETFs will battle mutual funds for the lead in flows, leaving separately managed accounts behind
  • More brokers will head for the exits (more lift-outs coming) but still look for no more than a 2% to 4% attrition rate
  • LPL will acquire the AIG broker/dealers, creating the first 20,000 financial advisor force (and then will go public)
  • Morgan Stanley will sell out to a bank and/or spin-off its reps
  • UBS will spin-off its investment bank & refocus on its private banking franchise

More Information
The following links will open specific pages on Tiburon's web site:

Upcoming Tiburon CEO Summit XVI: April 15-16, 2009

Tiburon CEO Summit XVI is tentatively set for April 15-16, 2009 in New York, NY at the Ritz Carlton Hotel, Battery Park. The meeting will start at 7:45am on Wednesday, April 15, include a group dinner that night at Cipriani's, and finish at 5:00pm on Thursday, April 10. There are over twenty planned sessions. Along with Tiburon's Managing Principal Chip Roame, guest speakers will include Jud Bergman (CEO, Envestnet Asset Management), Jessica Bibliowicz (CEO, National Financial Partners), Mark Casady (CEO, LPL Financial Services), Kip Condron (CEO, Axa Financial), Jeffrey Dunham (CEO, Dunham & Associates), Ken Fisher (CEO, Fisher Investments), Roger Ibbotson (Professor, Yale University and Former CEO, Ibbotson Associates), Scott Powers (CEO, State Street Global Advisors), Paul Stevens (CEO, Investment Company Institute), & Jim Weddle (Managing Partner, Edward Jones & Company). Follow on links will include the tentative invitee list, tentative meeting agenda, & details on hotels & other logistics.

Tiburon CEO Summits 2009 & Beyond

Tiburon will continue to hold semi-annual CEO Summits in the spring & fall of 2009 and beyond. Tentative dates are April 15-16, 2009 (New York, NY) and October 7-8, 2009 (San Francisco, CA). Fall 2009 speakers will include Andrew Rudd (CEO, Advisor Software; Chairman, Advisor Partners; & Former CEO, Barra) and others to be announced soon.

*******************************************************************************

Tiburon Strategic Advisors

Tiburon Strategic, based in Tiburon, CA, was formed in 1998 to offer market research & strategy consulting services to all types of financial institutions and investment managers:

  • The firm has served over 300 corporate clients and completed over 1,100 projects since its founding, and today its knowledge base includes mutual fund distribution, separately managed account programs, alternative investments, wealth management, insurance products, banking services, the fee-based financial advisor market, the CPA firm market, the family office market, & various international markets.
  • Tiburon holds a series of CEO Summits semi-annually for its executive-level clients. Upcoming CEO Summits are scheduled for April 15-16, 2009 (New York, NY) and October 7-8, 2009 (San Francisco, CA). Attendance is by invitation only and attendance at each Summit is managed to between 100 & 125 senior industry executives. Visit the CEO Summits section of Tiburon's web site for details on current & past CEO Summits, including attendee lists, meeting agendas, & highlights. Please contact Tiburon's Managing Principal Chip Roame at CRoame@TiburonAdvisors.Com or (415) 789-2541 if you are a Tiburon client and have an interest in attending a future Tiburon CEO Summit.
  • Tiburon has published forty-seven ~300-400+ page research reports, which offer detailed analyses of growing business segments; each is available for $5,000; these reports can be ordered by contacting Sarah Sage at SSage@TiburonAdvisors.Com or (415) 789-2540.
  • Tiburon offers an annual research report access program, whereby dozens of clients receive access to the Tiburon library & all Tiburon reports published within a year for $25,000; clients can subscribe to Tiburon's 2009 Research Report Access Program by contacting Sarah Sage at SSage@TiburonAdvisors.Com or (415) 789-2540.
  • Tiburon also offers a database access program, whereby it shares its 300,000+ person industry executives contacts database with dozens of clients for $25,000 per year (distributed quarterly); clients can subscribe to Tiburon's Database Access Program by contacting Sarah Sage at SSage@TiburonAdvisors.Com or (415) 789-2540.
  • Tiburon offers thirteen online business benchmarking tools that are available to all types of financial advisors in an effort to help them benchmark their business practices and build more successful businesses. The sites include www.BrokerBestPractice.Com for wirehouse & regional brokers, www.FABestPractices.Com for fee-based financial advisors, www.IndependentRepBestPractices.Com for independent reps, and www.PrivateBankerBestPractices.Com for private bankers. Almost 5,000 financial advisors have used these tools. By completing one of the online surveys, financial advisors can access a FREE copy of the relevant comprehensive Tiburon research report, which summarizes & analyzes the collective results.
  • Tiburon's weekly research releases, like this one, are emailed for free to interested industry executives, media representatives, conference planners, & individual financial advisors. Over 55,000 industry executives now receive these releases. Feel free to sign up to receive future research releases at Tiburon's web site (www.TiburonAdvisors.Com) if this release was passed to you by a colleague and you would like to receive them directly in the future.
  • Tiburon plans to expand its workforce in 2008-2009. Specifically, the firm plans to add two-to-three incremental principals (the most senior role at the firm) and several more research associates in 2008-2009.
  • Tiburon has built three executive programs (CEOs-in-Residence, Financial Advisor Roundtable, & Consulting Fellows) in an effort to bring the experiences of additional senior level industry executives to Tiburon clients. Feel free to contact any of the members of Tiburon’s executive programs directly or ask that they be included in any ongoing Tiburon project.

    *******************************************************************************