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New Tiburon Research Report - An Initial Overview of the Retail Banks Market: Diversifying Through the Private Banking, Personal Trust, Asset Management, & Bank Brokerage Businesses
Tiburon Strategic Advisors, a market research & strategy consulting firm serving a wide variety of financial institutions and investment managers, is pleased to announce the release of its newly updated research report on Retail Banks Market. This research release summarizes some of the report's key findings.
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Please click the image above to view the table of contents for Tiburon's Retail Banks Market Research Report
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The purpose of this report is to provide readers with an initial understanding of the private banking, personal trust, & bank brokerage businesses. The report addresses the evolution of the retail banking industry, key vendors to retail banks, and future predictions for the retail banking industry. This is Tiburon's first effort at putting its views regarding this enormous and widely evolving market into a single report.
This is Tiburon’s first draft of this report. This version was developed by summarizing existing Tiburon research.
This is Tiburon’s second draft of this report. This version sought to align the report’s table of contents with that of other research reports, to more fully develop the appendix, and to tighten market size data.
Key Findings
This report has a long list of interesting facts to share:
Evolution of the Retail Banking Industry
This section outlines the evolution of the retail banks industry.
Market History, Market Definition, Market Growth, Market Segmentation, & Key Issues
- Retail banks emerged shortly after the US was founded and held steadfast as the largest financial service companies until the 1980s, when th
ey were challenged by full-service & discount brokers, the market slow down, and now their own strategies
- Almost half of all retail banks failed in 1929 due to market activities
- The Glass Steagall Act was adopted in 1933, preventing banks from underwriting stocks and bonds
- The Bank Holding Company Act was adopted in 1956, further restricting banks by taking them out of the insurance industry
- Retail banks lost ground to the full-service and discount brokers in the 1980s and 1990s when consumers became investors
- The number of retail banks peaked at 15,100 in 1990
- JP Morgan became the first bank to be allowed to underwrite securities in 1990
- The Federal Reserve increased the share of revenues that banks could earn from underwriting to 25% in 1996
- Banking, insurance, and securities industry firms spent $300 million in 1997 and 1998 on donations to political candidates, including soft money contributions to political parties, and lobbyists
- The number of retail bank acquisitions of other retail banks peaked at 504 in 1998
- The Clinton administration and the republican congress reached an agreement to overhaul the nation's financial system in 1999, paving the way for the Gramm-leach-Bliley Act, and a repeal of the Glass Steagall Act
- Banks have also faced regulatory uncertainty on a number of trust and broker/dealer issues when the Gramm-Leach-Bliley Act was passed in 1999
- The market slow down of 2000-2003 helped banks earn profits but again slowed their progress
- The passing of the Gramm-Leach-Bliley Act aided retail banks’ foray into investments, removing boundaries between banking, securities, and insurance by allowing all to be conducted by a single company in 2000
- Almost three-quarters of consumers believed that the safety level of the banking system was the same in 2003 or better than in previous years despite recent scandals
- Retail banks began acquiring insurance agencies, independent broker/dealers, and fee-based financial advisors in 2007 and 2008
- JP Morgan Chase acquired the Bear Stearns companies in 2008
- Less than one-quarter of the world’s largest retail banks are based in the US
- Competition between retail banks and other financial institutions has caused the banks’ share of the ultra high net worth investment market to decline over the years
- The percentage of household assets held at banks is 45%, down 50% since 1990
- There are 11,426 broadly defined retail banks, including 7,426 traditional retail banks plus 1,000 savings & loans and 3,000 credit unions
- Three-quarters of the top 10 retail banks (as measured by assets) are structured as traditional retail banks
- Three-quarters of the top 150 retail banks (as measured by assets) are structured as traditional retail banks
- Three-quarters of the top 150 retail banks (as measured by deposits) are structured as traditional retail banks
- There are 154,250 broadly defined retail bank branches, including 94,250 from traditional retail banks and another 60,000 from savings & loans and credit unions
- Deposit levels at credit unions are less than 10% of those at banks
- Navy Federal Credit Union may be the largest credit union in terms of assets, but credit unions are dramatically smaller than the largest banks
- Credit union deposits have been growing faster than bank deposits
- Over half of bank executives are concerned about increased competition from credit unions
- Broadly defined retail banks have $12.0 trillion assets, including $9.0 trillion at traditional retail banks
- Broadly defined retail banks have $6.0 trillion deposits, including $4.5 trillion at traditional retail banks
- Broadly defined retail banks have $6.0
trillion loans outstanding, including $4.5 trillion at traditional retail banks
- Broadly defined retail banks generate $60.0 billion revenues, including $45.0 billion by traditional retail banks
- Broadly defined retail banks earn $9.1 billion, including $6.8 billion by traditional retail banks
- There are 9,000 community banks
- There are almost 39,000 community bank branches
- Community banks succeed based on their personalize d appeal and customer intimacy that they achieve in their local markets
- Almost three-quarters of community banks report increased deposit levels
- About half of community banks now offer brokerage services
- Of retail banks that offer investment services 79% have their own broker dealers
- The number of full time reps at banks is 20,000; an increase of 46% since 1996
- There are 3,200 banks offering retail brokerage programs, down 18% since 1996
- Two-thirds of retail banks without investment programs are planning to offer them in the future
- Fidelity's national financial services leads clearing firms and performs clearing for about 1/3 of all banks
- The ratio of series 7 reps to series 6 reps is greater for larger institutions (>$50 billion in assets) showing greater emphasis on series 7 reps in large banks
- The primary US bank insurance activities have been the distribution of annuities, credit life, and direct marketing insurance
- Over 80% of all insurance premiums at banks in the next five years are expected to come from annuities
- Retail bank insurance profitability is projected to rise to contribute 15% of banks' bottom line over the next 10 years
- Over 70% of banks with over $100 million in assets are already involved in selling insurance products
- The most common type of insurance sold at banks are annuities
- 32% of banks sell homeowners insurance
- Almost all major bank insurance programs have some sort of property & casualty operation, either by direct mail or through a sales staff
- Personal trust assets at banks, net of market appreciation, have contracted by 16%
- The average bank-based financial advisor’s production was up one-third in 2005
- Financial advisors at the largest banks fared far better, with average production over $200,000
- Almost three-quarters of banks reported increases in volumes in their broker/dealers in 2005
- Almost all bank broker/dealers were profitable in 2005, up from less than three-quarters in 2003
- Personal trust assets at banks, net of market appreciation, have contracted by 16%
- Consumer ATM transactions are polarized; 30%-40% have no monthly transactions while an equal amount complete four or more transactions
- Delinquent loans at US banks had reached $80 billion in 2002
- Less than 10% of all US households buy investment products from their bank
- Only 15% of consumers would consider buying an investments-related product from their current bank
- Big retail banks spent more than $40 billion acquiring investment banks
- There are 21 foreign financial institutions acquisitions of retail banks, up 300% since 2001
- The aggregate valuation of foreign financial institutions acquisition of retail banks is $8.3 billion, up 20% since 2001
- The average valuation of foreign financial institutions acquisitions of retail banks is $399 million, down over 50% since 2001
- The US remains attractive with over half of the world’s 16,000 banks based in the US
Leading Retail Banks
- Retail banks have large deviations in size when comparing assets & deposits of the top 150 banks
- Citigroup employs the most people, with nearly 300,000
- After assuming Fleet Boston’s br
anches, Bank of America widened its lead as the dominant branch network
- Bank of America’s acquisition of Fleet Boston resulted in an ATM network almost three times the size of the next largest competitor
- With the recent mergers, Bank of America has branches in the most states with 29
- Wells Fargo is the leader serving 52 million households
- Citigroup, Bank of America, and JP Morgan Chase are the largest banks in assets, each 500-700% bigger than even the 10th largest bank
- Citigroup, Bank of America, and JP Morgan Chase are the largest banks in deposits, each 600-700% bigger than even the 10th largest bank
- Recently Wells Fargo moved past Bank of America to take the deposits lead in the San Francisco bay area
- Suntrust is the leader in credit with $70 billion of loans outstanding
- With the addition of Bank One, JP Morgan Chase is the leading credit card lender, with $125 billion of credit card receivables
- Bank of America is the leading debit card issuer, with $40 billion in purchase volume
- Citigroup and Bank of America are the leaders in private banking and personal trust assets with over $120 billion each
- Bank of America and Wells Fargo are the leaders in personal trust accounts with 65,000 each
- US Bancorp is the leader in asset management, managing $78 billion
- Wells Fargo is the leader in insurance revenues
- Citigroup is the leader, serving 100 foreign countries
- Citigroup is the leader in net profits, earning $8 billion
- Citigroup has the largest market capitalization
- Wachovia placed second amongst bank brokers in a survey of broker ethics, performance, and pricing
Key Vendors to Retail Banks
This section describes the key vendors to the retail banks industry:
Custodians, Clearing Brokers, & Independent Broker/Dealers
- IFMG and Essex are the top third-party marketers of annuities and mutual funds
Mutual Fund Companies & Other Traditional Product Companies
- Banks entered the mutual fund business late and may have cut corners in order to grow quickly
- Many banks may have been unprepared to deal with the stricter regulation of securities and mutual funds
- The push to cross-sell may have contributed to banks’ mutual fund problems
Fee-Accounts, TAMPs, & Separate Account Managers
- Banks were late in entering the separately managed account business
- In an effort to attract more high net worth households, several banking companies are offering their brokers up-front money to adopt fee-based compensation models
- Banks are a natural fit for separately managed accounts due to their large amount of mass-affluent customers
- Fewer than 3% of retail bank investment clients are in fee-based products
- 1,000 banks market fee-account programs with another 400 planning to do so
- Despite retail banks’ outward enthusiasm for open architecture, many banks are losing money on this approach
- Retail banks are increasingly moving to adopt either a manufacturer or distributor model, as the presence of both models creates conflicts of interest
- Almost three-quarters of banks report needing to offer separately managed accounts to satisfy existing clients
- Banks have recently made a big deal of their increasing share of the separately managed accounts market, now capturing 8% of the industry’s assets
- Banks’ separately managed accounts account for less than 1% of their total assets
- Banks will likely grow their separately managed accounts business, but they will likely not capture market share nor will separately managed accounts ever surpass proprietary management
- Nearly two-thirds of banks report that infrastructure is the biggest obstacle to implementing a separately managed accounts program
- Bank broker/dealer customers tend to have small brokerage accounts, averaging just over $50,000
- Bank broker/dealer customers have plenty of money inside their b
ank accounts; the large bank customer average account size is almost $500,000
- Banks would need to quadruple their separately managed accounts assets from $40 billion to $195 billion to double their market share to just 15% of separately managed accounts assets by 2010
Exchange Traded Funds, Hedge Funds, & Other Investment Product Companies
- Commercial banks have been aggressive players in venture capital over the past decade and are now increasingly raising outside funds primarily from institutional investors
Wealth Management & Family Office Service Product Companies
- Aside from investment products, banks now offer customers a host of insurance products
- Bank insurance sales are now over $50 billion annually
- Almost two-thirds of banks offer insurance products
- For twenty years, banks and investment product firms have had a mutually beneficial relationship but that is changing now
- Banks are seeking to build their investment management businesses and have been repeat buyers
To better understand the developments in the Retail Banks Market, executives can purchase Tiburon's An Initial Overview of the Retail Banks Market: Diversifying Through the Private Banking, Personal Trust, Asset Management, & Bank Brokerage Businesses Research report where the key findings highlighted above are covered in greater detail. Please contact Sarah Sage at SSage@TiburonAdvisors.Com or 415-789-2540.
More Information
The following links will open specific pages on Tiburon's web site:
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Related Releases
- Tiburon July Research Report Releases (Consumer Wealth and Fee-Accounts)
- Tiburon March Research Report Releases (Fee-Only Financial Advisors (RIAs) Market, Financial Advisor Mergers & Acquisitions, and Institutional Mergers & Acquisitions)
- Tiburon January Research Report Releases Consumer Wealth & Separately Managed Accounts & Other Fee-Account Programs)
- Tiburon November Research Report Releases (Retail Banks Market, Full-Service Brokerage Firms Market, Online Financial Services Market, Fee-Only Financial Advisors (RIAs) Market, Insurance Agents Market, Other Infrastructure Issues)
- Tiburon September Research Report Releases (Consumer Wealth, Investment & Wealth Management Products, Real Estate, Other Alternative Investments, Insurance Products, Competition & Advice, and Target Markets and Sales & Marketing Strategies
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Tiburon Strategic Advisors
Tiburon Strategic Advisors, based in Tiburon, CA, was formed in 1998 to offer market research & strategy consulting services to all types of financial institutions and investment managers:
- The firm has served over 300 corporate clients and completed over 1,100 projects since its founding, and today, its knowledge base includes mutual fund distribution, separately managed account programs, alternative investments, wealth management, insurance products, banking services, the fee-only financial advisor market, the CPA firm market, the family office market, and various international markets.
- Tiburon holds a series of CEO Summits semi-annually for its executive-level clients. The next CEO Summit is scheduled for October 14-15, 2008 (San Francisco, CA) at the Ritz Carlton Hotel in San Francisco, CA. 2009 dates are April 9-10, 2009 (New York, NY), and October 7-8, 2009 (San Francisco, CA). Attendance is by invitation only and attendance at each Summit is limited to 125 senior industry executives. Visit the CEO Summits section of Tiburon's web site for details on current and past CEO Summits, including attendee lists, meeting agendas, and highlights. Please contact Tiburon's Managing Principal Chip Roame at CRoame@TiburonAdvisors.Com or (415) 789-2541 if you are a Tiburon client and have an interest in attending a future Tiburon CEO Summit.
- Tiburon has published forty-two ~300-400+ page research reports, which offer detailed analyses of growing business segments; each is available for $5,000; these reports can be ordered by contacting Sarah Sage at SSage@TiburonAdvisors.Com or (415) 789-2540.
- Tiburon offers an annual research report retainer service, whereby dozens of clients receive all Tiburon reports published within a year for $25,000; clients can subscribe to Tiburon's 2008 Research Report Retainer by contacting Sarah Sage at SSage@TiburonAdvisors.Com or (415) 789-2540.
- Tiburon also offers a database access program, whereby it shares its 300,000+ person industry executives contacts database with dozens of clients for $25,000 per year (distributed quarterly); clients can subscribe to Tiburon's Database Access Program by contacting Sarah Sage at SSage@TiburonAdvisors.Com or (415) 789-2540.
- Tiburon offers thirteen online business benchmarking tools that are available to all types of financial advisors in an effort to help them benchmark their business practices and build more successful businesses. The sites include www.BrokerBestPractice.Com for wirehouse & regional brokers, www.FABestPractices.Com for fee-only financial advisors, www.IndependentRepBestPractices.Com for independent reps, and www.PrivateBankerBestPractices.Com for private bankers. Almost 5,000 advisors have used these tools. By completing one of the online surveys, financial advisors can access a FREE copy of the relevant comprehensive Tiburon research report, which summarizes and analyzes the collective results.
- Tiburon's weekly research releases, like this one, are emailed for free to interested industry executives, media representatives, conference planners, and individual financial advisors. Over 55,000 industry executives now receive these releases. Feel free to sign up to receive future research releases at Tiburon's web site (www.TiburonAdvisors.Com) if this release was passed to you by a colleague and you would like to receive them directly in the future.
- Tiburon plans to expand its workforce in 2008-2009. Specifically, the firm plans to add two-to-three incremental principals (the most senior role at the firm) and several more research managers in 2008-2009.
- Tiburon has built three executive programs (CEOs-in-Residence, Financial Advisor Roundtable, and Consulting Fellows) in an effort to bring the experiences of additional senior level industry executives to Tiburon clients. Feel free to contact any of the members of Tiburon's executive programs directly or ask that they be included in any ongoing TiburonTiburon has built three executive programs (CEOs-in-Residence, Financial Advisor Roundtable, and Consulting Fellows) in an effort to bring the experiences of additional senior level industry executives to Tiburon clients. Feel free to contact any of the members of Tiburon’s executive programs project.
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