--- MARCH 23, 2007 ---
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Tiburon is pleased to announce that its upcoming CEO Summit XII will include three popular general session panel discussions chosen to reinforce the Summit's focus on listening to clients. The Ask the Consumers panel will be facilitated by Tif Joyce (President, Joyce Financial Management); the Ask the Advisors panel will be facilitated by Dennis Clark (CEO, Advisor Partners); and the Ask the Distributors panel will be facilitated by Kevin Malone (President, Greenrock Research). Each panel will include brief presentations from the facilitators and four panelists, followed by extensive time for questions & answers from the attendees. The general session panels will support the CEO Summit's five guest speaker presentations
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Tiburon Strategic Advisors, a market research & strategy consulting firm serving a wide variety of financial institutions and investment managers, hosts a series of client-only CEO conferences called the Tiburon CEO Summits. The next CEO Summit will be April 18-19, 2007 at the Ritz Carlton Hotel in San Francisco, CA. Tiburon's CEO Summit XII will include three general session panel discussions - Ask the Consumers, Ask the Advisors, & Ask the Distributors - all to focus attendees' attention on clients' needs, at three different levels, including consumers, financial advisor intermediaries, and the distribution companies with which those financial advisors are often associated. Tiburon's CEO Summit XII will also include presentations by five guest speakers, including John DesPrez (CEO, John Hancock Financial Services, Manulife Financial), Ed Haldeman (CEO, Putnam Investments, Marsh & McLennan), Steve Lockshin (CEO, Lydian Wealth Management, Lydian Trust Company), Paul Stevens (President & CEO, Investment Company Institute), and Jim Riepe (Retired Vice Chairman & Senior Advisor, T. Rowe Price Group), and nine break-out sessions, allowing attendees to both learn from leading executives and debate industry topics.
Tiburon CEO Summit XII General Session Panel Discussions
Tiburon CEO Summit Planning Committee member Kevin Malone (President, Greenrock Research) facilitates the Ask the Distributors general session panel discussion while Jeffrey Dunham (CEO, Dunham & Associates Investment Counsel) looks on at the Tiburon CEO Summit X |
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One of the key themes of every Tiburon CEO Summit is the need to stay close to clients. Tiburon CEO Summits' general session panel discussions (Ask the Consumers, Ask the Advisors, & Ask the Distributors) all directly from their constituents in an unvarnished venue. This is in sharp contrast to CEOs' daily activities where they are forced to rely on interpreting marketing data or listening to anecdotal stories from their sales forces. Addressing these clients first-hand through questions & answers helps attendees further consider innovative ideas for serving these different client groups.
Ask the Consumers
Tiburon's CEO Summit's Ask the Consumer panel is hugely popular. At CEO Summit XII, the consumer panel will include four off-the-street consumers (Carolyn H., John P., Diane S., & Ron V.) in the thick of making retirement planning & other related decisions. The panelists will discuss their experiences with brokers, bankers, insurance agents, independent advisors, and do-it-yourself approaches as they field questions from attendees. Commenting on last fall's Tiburon CEO Summit XI's Ask the Consumers Panel, Tiburon's Managing Principal Chip Roame said, "unlike consumer goods, the financial service industry has never had a productive customer research orientation, and this panel is intended to partially fill that gap". The Ask the Consumers panel will be facilitated by Tif Joyce (President, Joyce Financial Management).
Ask the Advisors
Bay Area business owner Brad S. answers attendee questions on the challenges of finding time to even select a financial advisor during the Ask the Consumers panel at Tiburon CEO Summit XI |
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With a similar goal to the Ask the Consumers panel, four leading financial advisors will serve on a panel to allow attendees to better understand financial advisor decision-making. The financial advisors are selected from various different backgrounds – financial planning, investment banking, insurance, and money management businesses to provide a wide range of perspectives. Three of those panelists - Mitch Eichen (CEO, MDE Group), Steve Hohenrieder (Partner, Think Wealth Management, Think Equity Partners, Panmure Gordon & Company), and Alan Spiegelman (Wealth Management Advisor, Northwestern Mutual) - represent successful, and yet far different approaches. The fourth panelist, Ken Fisher (CEO, Fisher Investments), who was a guest speaker at Tiburon CEO Summit XI, will add valuable insights including addressing Fisher Investments' unique (and well-known to us all) direct mail strategy, as well as its investment management & recruiting strategies, which have helped the firm accumulate over $35 billion in assets under management. In addition to describing their individual business models and challenges, the panelists will be asked to predict upcoming changes in their businesses, and address their needs from investment management firms and other industry vendors. The Ask the Advisors panel will be facilitated by Dennis Clark (CEO, Advisor Partners).
Ask the Distributors
For many Tiburon clients, understanding distribution firms is crucial to their firm's success. Gaining access to an organization's network of financial advisors can be crucial to a firm's success. Wirehouses such as Merrill Lynch, independent broker/dealers such as LPL financial services, and custodians such as The Charles Schwab Corporation can account for 50% or more of their sales. Tiburon's Ask the Distributors panel will allow these distribution organizations to discuss their needs from investment management firms through questions & answers with four Tiburon clients. Potential panelists include Chris Boruff (President, Advisor Business, Morningstar), Ron Cordes (Chairman, Asset Mark Investment Services, Genworth Financial Asset Management, Genworth Financial), John Iachello (Chief Operating Officer, Pershing Advisor Solutions, Pershing, The Bank of New York Mellon Corporation), and Skip Schweiss (Executive Vice President, Fiserv Investment Support Services, Fiserv). The Ask the Distributors panel will be facilitated by Kevin Malone (President, Greenrock Research).
Tiburon CEO Summit XII sponsor Ron Cordes (Chairman, Asset Mark Investment Services, Genworth Financial Asset Management, Genworth Financial) discusses baby boomers moving into the next phase of life, and their need for results-based planning on the Ask the Distributors panel at the Tiburon CEO Summit XI |
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2007-2009 Tiburon CEO Summits
Tiburon will continue to hold semi-annual CEO Summits in the fall of 2007 and in 2008-2009. Dates are October 10-11, 2007, April 9-10, 2008, October 15-16, 2008, April 8-9, 2009, and October 7-8, 2009.
Fall 2007 speakers will include Walt Bettinger (President, The Charles Schwab Corporation), Stephanie DiMarco (CEO, Advent Software), Mike Fraizer (CEO, Genworth Financial), George Gatch (CEO, JP Morgan Funds Management, JP Morgan Chase), and others to be announced soon. Spring 2008 speakers will include John Hailer (CEO, IXIS Asset Management Advisors, Groupe Caisse D'Epargne), John Murphy (CEO, Oppenheimer Funds, Mass Mutual Financial Group), and others to be announced soon.
Starting in 2008, Tiburon will hold its Spring CEO Summits at the Ritz Carlton Hotel in New York, NY in an effort to help the firm's predominately east coast & European clientele attend more easily.
More Information
The following links will open specific pages on Tiburon's web site:
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Tiburon Strategic Advisors
Tiburon Strategic Advisors, based in Tiburon, CA, was formed in 1998 to offer market research & strategy consulting services to all types of financial institutions and investment managers:
- The firm has served almost 300 corporate clients and completed almost 1,000 projects since its founding, and today, its knowledge base includes mutual fund distribution, separately managed account programs, alternative investments, wealth management, insurance products, banking services, the fee-only financial advisor market, the CPA firm market, the family office market, and various international markets.
- Tiburon holds a series of CEO Summits semi-annually for its executive-level clients. The next CEO Summit is scheduled for April 18-19, 2007 at the Ritz Carlton Hotel in San Francisco, CA. Fall 2007 and 2008-2009 dates are October 9-10, 2007 (San Francisco, CA), April 10-11, 2008 (New York, NY), October 14-15, 2008 (San Francisco, CA), April 9-10, 2009 (New York, NY), and October 7-8, 2009 (San Francisco, CA). Attendance is by invitation only and attendance at the Summit is limited to 100 senior industry executives. Visit the CEO Summits section of Tiburon's web site for details on current and past CEO Summits, including attendee lists, meeting agendas, and highlights. Please contact Tiburon’s Managing Principal Chip Roame at CRoame@TiburonAdvisors.Com or (415) 789-2541 if you are a Tiburon client and have an interest in attending a future Tiburon CEO Summit.
- Tiburon offers thirteen online business benchmarking tools that are available to all types of financial advisors in an effort to help them benchmark their business practices and build more successful businesses. The sites include www.BrokerBestPractice.Com for wirehouse & regional brokers, www.FABestPractices.Com for fee-only financial advisors, www.IndependentRepBestPractices.Com for independent reps, and www.PrivateBankerBestPractices.Com for private bankers. Almost 5,000 advisors have used these tools. By completing one of the online surveys, financial advisors can access a FREE copy of the relevant comprehensive Tiburon research report, which summarizes and analyzes the collective results.
- Tiburon has published twenty-six ~300-400+ page research reports, which offer detailed analyses of growing business segments; each is available for $5,000; these reports can be ordered by contacting Brian Cotter at BCotter@TiburonAdvisors.Com or (415) 789-2546.
- Tiburon’s weekly research releases, like this one, are emailed for free to interested industry executives, media representatives, conference planners, and individual financial advisors. Over 40,000 industry executives now receive these releases. Feel free to sign up to receive future research releases at Tiburon’s web site (www.TiburonAdvisors.Com) if this release was passed to you by a colleague and you would like to receive them directly in the future.
- Tiburon plans to expand its workforce in 2007. New research managers will develop proprietary research content for Tiburon research reports and client projects and new marketing managers will enhance the firm's web site, weekly research releases program, and the firm's relationships with media representatives, conference planners, and its clients & executive program members. The firm is also seeking to add principal candidates and possibly a chief consulting officer in 2007.
- Tiburon has built three executive programs (CEOs-in-Residence, Financial Advisor Roundtable, and Consulting Fellows) in an effort to bring the experiences of additional senior level industry executives to Tiburon clients. Feel free to contact any of the members of Tiburon’s executive programs directly or ask that they be included in any ongoing Tiburon project.
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